Support that moves at the speed of a live game.
From indie studios to AAA titles. Built for the event-driven, high-volume reality of live service games.
Average first response time in gaming support without dedicated tooling
Support volume spike on patch day vs baseline — unmanageable without automation
Of support tickets are repeat issues that AI could resolve without an agent
Built for the challenges you actually face.
Patch-day volume handling
Automatic classification and routing means no agent has to manually triage an inbox that doubles every time you ship.
AI-powered resolution
Response suggestions based on your existing resolution history. The 40% of repeat issues answer themselves before an agent responds.
SLA that survives launches
Configurable SLA policies that adapt to your support tiers. At-risk alerts surface before breaches happen.
“We went from a 6-hour first response time to under 90 minutes in the first two weeks. The AI matched our existing resolutions and the suggestions were genuinely usable from day one.”
Built for studios like yours.
Start a free 14-day trial. See how fast the AI learns your resolution patterns.
No credit card required · Cancel anytime · Full access from day one